- 1Open Settings from the app navigation.
- 2Select the Subscription tab.
- 3View the plan name, its status, and the end of the period, if provided.
Billing
View your plan, status, current period, and available documents in one place.
Where to start
Check your current plan
Open Settings, then Subscription to find your synced plan, its status, and its next due date, if available.
Read the guideGuides in this category
Short procedures to help you go from setup to the result you’re looking for.
- 1Visit the Pricing page to compare the included call volumes for the available plans.
- 2Use your call history to track conversations during the period.
- 3Contact support if your displayed usage doesn’t match your actual calls.
The applicable features, quotas, and prices are those displayed at the time of subscription or stated in your quote.
- 1Open the Payment method section in the Subscription tab.
- 2If no information is displayed, there is currently no payment method saved in the account.
- 3Contact support for any corrections related to an existing subscription or payment.
- 1In Settings, open Subscription, then scroll down to Invoices.
- 2Download the document you’re looking for when it appears in the list.
- 3If the list is empty despite a payment, send support the relevant period and account details.
Frequently asked questions
No invoices appear if no paid plan has been activated for the account or if no document has been generated yet. Contact support if a payment has already been made.
It appears under Settings, then Subscription, when an end date has been recorded for your plan.
First, review the available actions under Settings, then Subscription. If self-service changes aren't available, contact support.
Refer to the Pricing page at the time you subscribe or to your quote. This information is the applicable reference for your plan.
Something else?
Describe the call, account, or step where you’re stuck so support has the right context.